FAQs
Q: What are the freight rules?
A: A single order is charged $4.99 for freight below $30, and an order above $30 is postage-free.
A: We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Q: Why can't the tracking number on my order find the information?A: If logistics information can not be found, you can go to these websites for inquiries and search again. If you wait for a long time, please contact us or consult local post office. Because the shipping is international, the package will only have a logistics status when it enters your country.
Q: How to find the product I want quickly?A: ①There is a search button 🔍 in the top right corner of the page. If you want to find a particular type of product, you can enter keywords directly in the search bar. We will continue to optimize product titles according to your keywords.
②The products on our homepage are all categorized. You can hover the mouse cursor over the title to view the categorization.
Q: What are the payment methods?A: Paypal and credit cards are both available. If you have any problems with payment, please contact:customer@kokorosastudio.com
